Quakers Lane Surgery
What's on this website?
Home Page
Practice Staff
Services Available
General Information
Patient Privacy
Patient Responsibilities
Useful Telephone Numbers
NHS Health Information
Online Repeat Prescriptions
Latest News
Patient Participation Group
Young Persons
 
Contact Details
Tel: 01748 850440

Welcome to our website

If you wish to download a printable Practice Booklet please click here. Please note you will need Adobe Reader installed on your computer to view the Booklet. It can be downloaded free at www.adobe.com

QUAKER LANE SURGERY – DISPENSING TECHNICIAN VACANCY

Qualifications Required: Buttercups NVQ2 in Pharmacy Services for Dispensing Assistants or equivalent.

Working Hours - Either:

Permanent part-time: Dispensing Mondays, Thursday and Fridays (24.5 hrs pr wk), or

Permanent full-time: Dispensing Monday, Thursday Friday + Administration work Tuesdays +Wednesdays (37.5 hrs pr wk)

We are looking for a highly motivated, hardworking individual with excellent communication skills to work alongside our current Dispensing Team here at Quakers Lane Surgery.

The appointed person will need to be able to manage their own time effectively, be able to prioritise workload and work independently as well as in a team environment.

If you wish to apply for this position please complete an on-line application on the NHS Jobs Website.

 

FIT NOTES

Download Factsheet for Patients

 

NAMED GP FOR ALL PATIENTS

Click here for full information.

 

ONLINE PRESCRIPTIONS AND BOOK ONLINE
- There's an app for that!

Those with android or Apple tablets or smart-phones can now download an app to order repeat prescriptions and book appointments. Please contact us to register for access. You will need a unique username and password which must be collected in person with a form of ID.

Click the website below to go to the SystemOnline home page for more information.
https://systmonline.tpp-uk.com

 

REPEAT PRESCRIPTIONS

PLEASE ALLOW 72 HOURS PROCESSING TIME FOR REPEAT PRESCRIPTIONS AND MAKE ALLOWANCES FOR WEEKENDS AND BANK HOLIDAY.

ANY REQUESTS MADE AFTER 4PM WILL NOT BE PROCESSED UNTIL THE FOLLOWING DAY.

 
 

Important Information

We are pleased to inform our patients that as part of a specially commissioned extended hours service, Quakers Lane patients can be seen later in the evening on one day a week. This alternates between Tuesday and Thursday evenings. These appointments are targeted at patients who are at work and who struggle to get time off during the day and those who work and care for elderly patients who they would like to bring in to see the Doctor for review at a more convenient time.

 
 
 

Download our Statement of Intent

 
 
 

Friends and Family Test Questionnaire

Click the link to download the questionnaire (Microsoft Word document),
fill it in and then email it back to us at B82034.friendsandfamilyfeedback@nhs.net

 
 
 

Patient Participation Group – Would you like to join us ?

We are currently seeking registered patients who would be interested in joining our ‘Virtual Patient Participation Group’.

This year we are aiming to develop a Virtual Patient Reference Group, i.e. an email community who can consult on a regular basis but who do not have regular face to face meetings.

At the present time we are planning our next annual survey and to ensure that we ask the right questions, we would like to know what our patients think our key priorities should be when it comes to looking at the services we provide.

i.e.
Clinical Care
Booking an Appointment
Reception Issues
Opening Times
On-line Appointment Booking

If you are interested in joining the group please contact Jill Woodcock, Practice Manager at the surgery on 01748 850440.

 
 
 

Download Information Leaflet:
Your Guide to Local Health Services
in Hambleton, Richmondshire and Whitby

 
 
 

Download Information Poster:
Is A&E For Me?

 
 
 

Download Information Leaflet:
How information about you helps us to provide better care

 
 
 

Ordering Repeat Prescriptions

You can order your repeat prescriptions in one of the following ways:

  • Hand in the right hand side of your prescription with the items you require ticked
  • Post the right hand side of your prescription to us and enclose a stamped address envelope if you would like us to post it back to you.
  • You can fax your request to us on 01748 850802
  • If you have internet access you can request your prescription by email. If you would like more details on this option, Click here.

Prescriptions will be ready for collection 2 working days after they have been received.

 

SURGERY OPENING HOURS

Monday – Friday 8.00 am – 6.00 pm

Extended Hours Alternate Tuesday / Thursday evenings 6.30 – 8.00 pm

Reception staff are available to assist patients during the above hours either at reception or alternatively patients may wish to telephone the surgery on 850440. A Doctor is always available in the case of an emergency.

 

DISPENSARY OPENING HOURS

The Dispensary is open Monday to Friday 8.30 am – 1.00 pm & 2.00 pm – 6.00 pm. The dispensary can be contacted direct on 01748 821494.

 

NHS 111

If you require urgent care or advice outside of surgery hours please contact 111. Your details will be taken and if appropriate, you will be put through to a GP working at the nearby Out of Hours Centre in Catterick (please note that this is not a walk in centre), or if appropriate, if you are unable to physically leave your house, the Doctor on call may come and make a home visit to assess you further. For life threatening emergencies, please call 999.

EMERGENCY TELEPHONE NUMBER – (01748) 850440

 

CONSULTATIONS (by appointment only)

MONDAY – FRIDAY 8.30 AM – 11.30 A.M. 2.00 – 6.00 P.M.

If you are unable to keep an appointment, please let us know as soon as possible so that someone else can use it. Our appointment times are 10 minutes, if you require a longer consultation to discuss more than one problem please ask the receptionist for a double appointment.

 

You can now book evening and weekend appointments

As a patient here at Quakers Lane Surgery, you can now pre-book an evening or weekend appointment at The Harewood Medical Practice in Catterick Garrison or Mowbray House Surgery in Northallerton on either an evening or a weekend:

(6.30-8.00pm weekdays and 8.30am–12.00 noon on weekends)

This NHS service is known as Better Access and is staffed by local GPs and other healthcare staff.

The Better Access team can only access your medical records and provide care if you give them consent to do so.

To book an appointment, speak to one of our staff on reception at Quakers Lane Surgery.

 

HOME | PRACTICE STAFF | SERVICES AVAILABLE | GENERAL INFORMATION | PATIENT PRIVACY | PATIENT RESPONSIBILITIES | USEFUL TELEPHONE NUMBERS | NHS HEALTH INFORMATION | ONLINE REPEAT PRESCRIPTIONS | LATEST NEWS | PATIENT PARTICIPATION GROUP | YOUNG PERSONS

Copyright © 2009 Yellow Creative Ltd. All rights reserved. This is a www.gpwebsites.co.uk service.