Quakers Lane Surgery
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Home Page
Practice Staff
Services Available
General Information
Patient Privacy
Patient Responsibilities
Useful Telephone Numbers
NHS Health Information
Online Repeat Prescriptions
Latest News
Patient Reference Group
Contact Details
Tel: 01748 850440

Welcome to our website

If you wish to download a printable Practice Booklet please click here. Please note you will need Adobe Reader installed on your computer to view the Booklet. It can be downloaded free at www.adobe.com


We have changed how you can order your repeat medication on-line.

You will need to visit the surgery and ask the Receptionist to print off a ‘Patient Access Registration Form’ which will include a password for registration purposes. The form will also notify you how to register onto the new patient access site.

A password can only be issued to individual patients due to confidentiality issues.

You can collect a password for your own children if they are under the age of 16.

If you are a housebound patient please contact the surgery by telephone for advice.

Book or cancel your appointments online
Order repeat prescriptions online

Important Information

We are pleased to be able to inform our patients that in looking at new ways to meet patients needs we are participating in a national pilot.

The funding we have received from the Prime Ministers Challenge Fund (PMCF) has enabled us to further open surgery sessions and enable you to have more choice of where and when you can see a GP. We have called this pilot 'Open for Longer'.

Until June 2015, we will not only be able to offer you all of our existing appointment services but we will also be able to help you to get an evening appointment on any weekday evening of your choice by attending an alternative surgery. You will also be able to have a GP appointment on a Saturday and Sunday at either the Harewood Medical Centre in Richmondshire or at the Friarage Hospital in Hambleton, this maybe a helpful option for patients who have transport but find weekday access difficult due to other commitments.

The 'Open for Longer' sessions may provide you with more flexibility and may suit patients varying needs. Please call the practice on our usual number and have a chat with one of our Receptionists who will be able to help you with more information about this service and help you access the service that is best for you.


Download our Statement of Intent


Friends and Family Test Questionnaire

Click the link to download the questionnaire (Microsoft Word document),
fill it in and then email it back to us at B82034.friendsandfamilyfeedback@nhs.net


Patient Participation Group – Would you like to join us ?

We are currently seeking registered patients who would be interested in joining our ‘Virtual Patient Participation Group’.

This year we are aiming to develop a Virtual Patient Reference Group, i.e. an email community who can consult on a regular basis but who do not have regular face to face meetings.

At the present time we are planning our next annual survey and to ensure that we ask the right questions, we would like to know what our patients think our key priorities should be when it comes to looking at the services we provide.

Clinical Care
Booking an Appointment
Reception Issues
Opening Times
On-line Appointment Booking

If you are interested in joining the group please contact Jill Woodcock, Practice Manager at the surgery on 01748 850440.


Download Information Leaflet:
Your Guide to Local Health Services
in Hambleton, Richmondshire and Whitby


Download Information Poster:
Is A&E For Me?


Download Information Leaflet:
How information about you helps us to provide better care


Ordering Repeat Prescriptions

You can order your repeat prescriptions in one of the following ways:

  • Hand in the right hand side of your prescription with the items you require ticked
  • Post the right hand side of your prescription to us and enclose a stamped address envelope if you would like us to post it back to you.
  • You can fax your request to us on 01748 850802
  • If you have internet access you can request your prescription by email. If you would like more details on this option, Click here.

Prescriptions will be ready for collection 2 working days after they have been received.



Monday – Friday 8.15 am – 6.00 pm

Extended Hours Alternate Tuesday / Thursday evenings 6.30 – 8.00 pm

Reception staff are available to assist patients during the above hours either at reception or alternatively patients may wish to telephone the surgery on 850440. A Doctor is always available in the case of an emergency.



The Dispensary is open Monday to Friday 9.00 am – 1.00 pm & 2.00 pm – 6.00 pm. The dispensary can be contacted direct on 01748 821494.



Outside of our opening hours (including weekends and Bank Hoildays) our calls are taken by the Out of Hours Service which is run by North Yorkshire and York PCT and which is staffed by local GPs. The GP will either give you telephone advice, ask you to attend the Primary Care Centre at the Duchess of Kent Hospital, Catterick Garrison, or offer you a home visit, as appropriate.



CONSULTATIONS (by appointment only)

MONDAY – FRIDAY 8.30 AM – 11.30 A.M. 2.00 – 6.00 P.M.

If you are unable to keep an appointment, please let us know as soon as possible so that someone else can use it. Our appointment times are 10 minutes, if you require a longer consultation to discuss more than one problem please ask the receptionist for a double appointment.


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